All Paws Go to Heaven Pet Crematory makes every effort to pick up your cherished pet on the same day as requested, if before 6 p.m.. We also try our best to ensure that your pet is cremated within 24 hours of arrival to our facility. All Paws Go to Heaven Pet Crematory will return your pet's remains . Along with your closure package back to your local veterinarian's office, or residence in about 2 business days. If you order a paw print please allow us a extra couple days. If you order a special order urn , glass blown pandora bead, or any other special order products , Please allow us a week to two weeks to get your pet back home. We keep all privately cremated pets in our office with us ,and we make sure they have their own little spot until they are ready to be brought home.